About this module

Conciliation by a staff member of the Fair Work Commission is a quick and informal way that employees and employers can resolve unfair dismissal disputes. 

This module is designed to help you understand and prepare for an unfair dismissal conciliation by: 

• explaining the process
• providing tips about how to prepare
• describing the role of conciliators, as well as other participants
• explaining potential outcomes
• providing access to a downloadable checklist to help you prepare.

Statistics and further information

This learning module contains references to information about financial outcomes based on Commission data from reporting periods 2019/2020 to 2021/2022 (for compensation determined by a Commission Member) and 2021/2022 (for reported settlement amounts agreed through a conciliation process).

The Commission’s website has further information about unfair dismissal outcomes.

Resources and support

The Fair Work Commission’s website has information about:

• making or responding to an unfair dismissal claim
• the conciliation process  
• support services for your health and wellbeing  
• where to find legal help.