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Preparing for an unfair dismissal conciliation

Learn about unfair dismissal conciliation, how to prepare, and hear from our conciliators about what is involved. 

Module overview

To start, click on the green Start Module button below.

About this module

Conciliation by a staff member of the Fair Work Commission is a quick and informal way that employees and employers can resolve unfair dismissal disputes. 

This module is designed to help you understand and prepare for an unfair dismissal conciliation by: 

  • explaining the process
  • providing tips about how to prepare
  • describing the role of conciliators, as well as other participants
  • explaining potential outcomes
  • providing access to a downloadable checklist to help you prepare.

Certificate of completion

To access a certificate of completion for this module, make sure that you have created an account and have logged in before you start.

Logged-in users can pause and return to the course and access their certificates from their Dashboard any time.


Resources and support

The Fair Work Commission’s website has information about:

  • making or responding to an unfair dismissal claim
  • the conciliation process  
  • support services for your health and wellbeing  
  • where to find legal help.

Statistics and further information

This learning module contains references to information about financial outcomes based on Commission data from reporting periods 2019/2020 to 2021/2022 (for compensation determined by a Commission Member) and 2021/2022 (for reported settlement amounts agreed through a conciliation process).

The Commission’s website has further information about unfair dismissal outcomes.


Everyone

You will understand what happens in an unfair dismissal conciliation, how to prepare, and where to get help and support.

25 minutes

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This course can be downloaded for use in your workplace's learning management system.

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Accessibility: this learning module is optimised for users on desktop, laptop and tablet operating systems.
The module includes closed captioning, which can be turned on by selecting the CC button at the bottom of the module screen.

Preparing for an unfair dismissal conciliation

To access a certificate of completion for this learning module, make sure you log in or create an account before you start.
Related Modules
Other helpful resources
  • Fair Work Commission
  • About unfair dismissal
  • Conciliation for unfair dismissal
  • Possible results of unfair dismissal claims
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  • Legal help and representation
  • Help for small business
  • Support services
  • Contact us

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